Smart Dunning Is the Boost Your Payment Workflow Needs
Artificial intelligence has made it to ecommerce. It’s time to upgrade your subscription ecommerce tech stack and start boosting revenue, mitigating involuntary churn and improving your customer experience.
It’s a New Era in Churn Reduction
Smart Dunning Delivers Results That Reach Your Bottom Line
Protect and Increase Revenue
With Smart Dunning, subscription merchants stand to recover over 20% more revenue compared to standard recovery methods. On average, merchants save between 25%–50% more declined payments.
Reduce Costly Payment Retries
Each rebill attempt costs your company money, even if it’s ultimately declined. Smart Dunning increases first-time rebill successes by identifying the best time to retry each individual transaction.
Lock In Customer Loyalty
A declined payment means an interruption in the goods and services your subscribers rely on. Each time you lower your involuntary churn rate, you’re building the sort of trust that keeps customers around.
Artificial Intelligence
Meets Ecommerce
Smart Dunning makes data-driven rebills accessible to all merchants. Say goodbye to guesswork and instinct; Smart Dunning leverages real payment data to optimize your rebill strategy.
It tracks vital success indicators, analyzes failed transactions across various variables, and draws from a vast transaction database for highly accurate predictions.
“If you’re looking for a billing platform that will work with you to solve your business needs, sticky.io is it.”
— Sean Whiteley, President, RealDefense and sticky.io Smart Dunning user
Your Revenue
Lift
Is Waiting
What’s the ROI of Smart Dunning for your business? Our custom calculator will tell you how much you stand to recover based on your transaction volume, decline rate, average order value and recovery rate.
A Right-Now Solution for a Long-Term Outlook
Constant Optimization
Smart Dunning makes the most of big data and machine learning to make each new prediction more accurate than the last.
Increased Efficiency
Get more done by allowing your team to spend less time on payment recovery and more time on growth-oriented initiatives.
Ultimate Scalability
An automated payment recovery system grows with you — unlike one that requires heavy manual oversight.
It’s Not Just Smarter.
It’s Simpler.
Plug Into Any Platform
There’s no need to adjust your tech stack. Smart Dunning can be fully implemented through API calls, so it can be easily integrated with any ecommerce platform or tools.
One User-Friendly API
A single API call will return the optimal date and time for each necessary retry attempt. It’s easy to integrate with your scheduling system, so retries are fully automated.
Security-First Payment Recovery
You don’t have to worry about your customers’ data: Our Smart Dunning API is fully compliant with PCI DSS standards. Plus, it doesn’t request unnecessary sensitive data.
Hands-On Support
Our knowledgeable, in-house support specialists are on standby via live chat, email and phone. We can help your team with any questions regarding our Smart Dunning API.
Frequently Asked Questions
Smart Dunning doesn’t rely on predetermined intervals or rules to decide when a transaction should be retried. It calculates the moment you’re most likely to win each transaction based on data gathered from millions of rebill attempts.
Since each transaction retry costs your company money, it’s more efficient to start with the solution that’s most likely to succeed. Our API is easy to integrate with any composable commerce tech stack, so you can start improving your rebill recovery rates.
sticky.io upholds PCI DSS Level 1 compliance, guaranteeing the secure and safe handling of your customers' sensitive information throughout the entire dunning process and beyond.
Our machine learning algorithms account for customer behavior and preferences to determine an optimal retry schedule that won’t cause customer frustration. Additionally, you have control over the number of retry attempts you want to make. This helps you maintain a positive customer experience while recovering revenue.
We’ve designed Smart Dunning to be as simple as possible for your team to add, and our in-house experts are here to support you during the integration process.
It’s Time To Start Selling Smarter
See how Smart Dunning can make your payment workflow more effective.
