Solvpath
Solvpath transfers your incoming customer support requests—phone calls, emails and website visitors—to a quick, dependable, visual solution. Empowering your customers to resolve both basic and complex support tasks on their own. Solvpath has successfully resolved over 1 million customer support requests, averaging a 71.4% self-service rate, delivering support experiences that customers ranked as good as, or even superior to those conducted by a live customer support representative, and for a fraction of the cost. Benefits: • Huge cost savings • Insights and Analytics • Increase Retention and Save rates • Payment Method Update Options • Lower Chargebacks • Better Customer Experience • And much more…